We will periodically check-in with you to ensure your questions are answered and you understand the proper maintenance to keep your new Fort Collins interior design solutions looking their best. You'll hear from us:

• The day of your installation
• The day following your installation
• Three months after your installation
• Six months after your installation
• One year after your installation

Of course, we're always available. If you have questions at any time, please give us a call.

A few weeks after a project's completion, you will receive a follow-up survey call. You will be asked to rate your overall experience with Eheart Interior Solutions, your salesperson, and the installation technicians. Our salespeople and installers are enrolled in the Flooring America Star Service Program. Every six months, we receive a rating based on customer feedback. In 2005 and 2006, Eheart Interior Solutions received the National Service Award – an award that speaks volumes about our commitment to delivering an experience that exceeds customer expectations.

Keep your new finishes looking as good as new.
Proper cleaning and maintenance will add years to your new finishes. After your purchase, Eheart Interior Solutions will provide you with sample cleaning solutions, specially designed to care for your new flooring, countertops, and cabinets. We'll also share with you simple tips to keep everything looking new and at its best.

Our warranties require compliance with the manufacturer's recommended care and cleaning instructions and are void if not followed. Please read the manufacturer's warranty information carefully for care and cleaning instructions.

Carpet (excluding Stainmaster^®)   Print Carpet Warranty
>> Read our carpet buying guide

Star Rating	Texture Retention	Stain Resistance	Soil Resistance	Wear Warranties	Cushion*	Installation	Confidence Plus Warranty	Ultimate Confidence Guarantee
	25 Years	25 Years	25 Years	25 Years	Life of house	Life of carpet	Yes	Yes
	20 Years	20 Years	20 Years	20 Years	Life of house	Life of carpet	N/A	Yes
	15 Years	15 Years	15 Years	15 Years	Life of carpet	Life of carpet	N/A	Yes
	N/A	10 Years	N/A	10 Years	Life of carpet (labor excluded)	Life of carpet	N/A	Yes
	N/A	5 Years	N/A	5 Years	N/A	Life of carpet	N/A	Yes

Warranties not valid for non-owner occupied dwellings. Consult fiber warranties for specific warranty descriptions. See store for details.

* Cushion also affects the wear and performance of your carpet. We also applied our Five-Star Selection System to our cushion line to assure the perfect combination of carpet and cushion that maximizes the life of your carpet investment. Warranties only apply to carpet and cushion combinations of the same rating.

Stainmaster^® Carpet   Print Stainmaster Warranty
>> Read our Stainmaster buying guide

STAINMASTER ULTRA LIFE® carpet limited warranties

STAINMASTER ULTRA LIFE® carpet with SolarMax™ Fiber Technology limited warranties†

STAINMASTER® ACTIVE LIFE™ carpet limited warranties

STAINMASTER® ACTIVE LIFE™ carpet with SolarMax™ Fiber Technology limited warranties†

STAINMASTER® carpet limited warranties

Texture retention – the ability of carpet tufts to retain their visible shape under foot traffic.
Stain resistance – the ability of the surface pile of the carpet to resist stains by food and beverages.
Abrasive wear – the ability of carpet to resist actual fiber loss in excess of 10-percent.

If STAINMASTER^® carpet cushion is purchased at the same time as a particular brand of STAINMASTER^® carpet and is installed under the STAINMASTER^® carpet, the above listed limited warranties will be extended for three (3) additional years. If, however, the brand of STAINMASTER^® carpet purchased is STAINMASTER ULTRA LIFE^® carpet or STAINMASTER ACTIVE LIFE^® carpet, the limited warranties will be extended for five (5) additional years rather than three (3) additional years.

The In-Home Satisfaction Guarantee, available only for Stainmaster carpets, takes the uncertainty out of the purchase. After 30 days, if you are unhappy with your purchase, we will replace it with a different Stainmaster carpet of the same grade or one of equal value. You need only cover the costs of removal of the unwanted carpet and the installation of the new carpet. This offer applies to owner-occupied residences only. One replacement per customer is allowed under this guarantee. See store for additional details.

Laminate   Print Laminate Warranty
>> Read our flooring buying guide

Star Rating	Wear Warranty	Fade Resistance	Stain Resistance	Water Resistance	Locking System
	50 Years	50 Years	50 Years	50 Years	50 Years
	30 Years	30 Years	30 Years	30 Years	50 Years
	25 Years	25 Years	25 Years	25 Years	50 Years
	15 Years	15 Years	15 Years	15 Years	50 Years
	10 Years	10 Years	10 Years	10 Years	50 Years

Ceramic   Print Ceramic Warranty
>> Read our tile and stone buying guide

Star Rating	Wear Warranty	Fade Resistance	Stain Warranties
	25 Years	25 Years	25 Years
	20 Years	20 Years	20 Years
	15 Years	15 Years	15 Years
	10 Years	10 Years	10 Years
	5 Years	5 Years	5 Years

Naturcor & Vinyl   Print Vinyl Warranty
>> Read our flooring buying guide

Star Rating	Wear-Through Warranty	Fade, Stain, Discolor	Rip, Tear, Gouge, Indent
	25 Years	25 Years	25 Years
	20 Years	20 Years	20 Years
	15 Years	15 Years	15 Years
	10 Years	10 Years	10 Years
	5 Years	5 Years	5 Years

Hardwood   Print Hardwood Warranty
>> Read our hardwood buying guide

Star Rating	Wear Warranty	Finish Warranty	Manufacturing Warranty	Structural Integrity	Installation
	50 Years	50 Years	50 Years	50 Years	Life of Floor
	30 Years	30 Years	30 Years	30 Years	Life of Floor
	25 Years	25 Years	25 Years	30 Years	Life of Floor
	20 Years	20 Years	20 Years	30 Years	Life of Floor
	15 Years	15 Years	15 Years	30 Years	Life of Floor